Here's everything you need to know about tracking your order from dispatch to delivery.
How Tracking Works
Once your order is dispatched, usually within 1 to 2 working days of placing it, we send you an email with your tracking link and AWB (Air Waybill) number. Click the link in that email to see the live status of your shipment at any time.
Estimated Delivery Timelines
- Metro cities: 2 to 3 business days after dispatch
- Non-metro locations: 5 to 7 business days after dispatch
- International orders: 15 to 20 business days from the order date, with occasional customs delays possible
OTP Verified Delivery
- Deliveries within India are OTP verified for security
- You'll receive an OTP by SMS when the delivery partner arrives, so keep your registered mobile number reachable around your expected delivery window
- If the OTP isn't confirmed after multiple attempts, the package is returned to us, and a re-shipping charge applies if you'd like it sent again
International Orders and Customs
International shipments are sent Delivery Duty Unpaid (DDU), meaning import duties, customs charges, and local taxes are collected on delivery and are the customer's responsibility.
Need Help?
If your tracking email is missing, hasn't updated in a few days, or you have any other question about your delivery, email us at help.girivara@gmail.com or message us on WhatsApp at +91 85914 05045 with your order number, we typically respond within 24 hours.